For the early ones: http://www.microsoft.com/en-us/download/details.aspx?id=43110
What is Unified Service Desk?
Mirrors of applications running in an unified application. All configurable in MSD CRM based on helper entities with configuration parameters.
Have call scripts and actions to guide the user behind a call center desk.
Enjoy!
What is Unified Service Desk?
Mirrors of applications running in an unified application. All configurable in MSD CRM based on helper entities with configuration parameters.
Have call scripts and actions to guide the user behind a call center desk.
Enjoy!
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