Tuesday, November 22, 2016

Get information fast on Mobile

Deeplink from any mobile app to Microsoft Dynamics 365 Mobile Client Application (MoCA)

You get an e-mail with a notification and need to make some actions in your Dynamics CRM Mobile Client for Tablets or Mobile Phone.
Now - using this construct you can place link in e-mails or from push notifications to open a specific record from within Microsoft Dynamics 365.
The construct of the link is:

Where pagetype could be entity, dashboard, view or create
ent is the entitymetadat logical name
and id is the unique identifier for the pagetype parameter.

Example for an account is:   

You can test it on your laptop if you have MoCA installed. Simple run the command (windows+R) in the example above.

Read more here.

Thursday, June 30, 2016

Telemetri: Monitor how and where MD CRM is used in the organization


User adoption and optimization of your CRM deployment is vital for success. It is an on going process and requires insight in the users behavior in the system.

Using Microsoft Azure to collect and monitor these data, makes it possible for CRM owners, business analysts to make decisions based on trends and facts rather than guts feelings.

See the detailed walk through guide here.