Get information fast on Mobile

Deeplink from any mobile app to Microsoft Dynamics 365 Mobile Client Application (MoCA)

You get an e-mail with a notification and need to make some actions in your Dynamics CRM Mobile Client for Tablets or Mobile Phone.

Now - using this construct you can place link in e-mails or from push notifications to open a specific record from within Microsoft Dynamics 365.

The construct of the link is:

ms-dynamicsxrm://?pagetype=&etn=&id=

Where pagetype could be entity, dashboard, view or create

ent is the entitymetadat logical name

and id is the unique identifier for the pagetype parameter.

Example for an account is:   

ms-dynamicsxrm://?pagetype=entity&etn=account&id=91330924-802A-4B0D-A900-34FD9D790829

You can test it on your laptop if you have MoCA installed. Simple run the command (windows+R) in the example above.

Read more here.

MD CRM Partner ready material Spring release 2016

Training material is ready for this new spring release

The spring release of Microsoft Dynamics CRM is here. As a Microsoft Partner you can find all relevant information here.

The detailed list of new and enhanced features is found public available here.

And you can get an overview by watching this video.

Have fun and achieve more.

Unified Service Desk available for MSD CRM 2015

For the early ones: http://www.microsoft.com/en-us/download/details.aspx?id=43110

What is Unified Service Desk?
Mirrors of applications running in an unified application. All configurable in MSD CRM based on helper entities with configuration parameters.
Have call scripts and actions to guide the user behind a call center desk.

Enjoy!